Poplar Homes Houston Property Management - Houston, Texas

Sandra Miller

Garrett is a superstar! He's always been super proactive but also VERY responsive! He is experienced and has proven that he knows the property management business inside and out. He's motivated and has always done right by us, owners of several properties. He does right by the tenants as well. When needed, he and his team of capable and common sense professionals have gotten things done in a timely and cost-effective manner. On top of all that, he is a great and friendly communicator!

Dennis Peterson

I want to thank Cared for helping us with our move out process. The response to our questions were fast.
After living 4 years in this beautiful home we are leaving to a smaller home since we don't need the extra rooms.

Maintenance was on point. When our AC unit broke down, it took them only 2-3 days to diagnose and replace the outside unit.

Good experience for us.

Pete Gonzalez

We have acquired about a dozen rental properties over the last 12 years and they have been under management by CPS. Glenn helped us get started in real estate through his mentoring and support. Without his help we probably would not have taken that step or not been as successful. His staff has always been courteous, responsive, and professional. Thank you!

Vince Ellis

Glenn and his team at CPS allowed me to live in California and buy investment property in Texas, and have peace of mind. I always check with Glenn before I buy in Houston because he knows the market so well, and I might add, he is brutally honest, Which I value. Make readys, leasing, minor repairs, major repairs, tenant request, evictions, real estate agents, they have it all covered. With all their years of experience, you can be confident they know how to handle most any situation. Then when you're ready to sell they've got available contractors. No long waits. Selling with CPS is easy because they will float the construction cost until the sale. They made owning out state painless for me and I learned a lot in the process.

Denise Purdie

I have lived at the property for about 3 years and dreaded calling for services because the representative was Rude , condescending and non caring. The service team that came out was the total opposite and did a very good job on each request. I recently spoke to Mara who is with the new management team and found her to be helpful, kind, willing to listen to my concerns and considerate. A pleasant surprise. I have renewed my lease and looking forward to a better year here.Welcome aboard new team.

FRANCO VILLARREAL

Complete Property Services staff was very knowledgeable in the area that most interested me. Collectively the staff used industry best business practices and provided professional and quality advice. I personally am grateful for their level of service.

I fully intend to expand my real estate portfolio and will not hesitate to call upon their services again. Thank you Complete Property Services!

Best,
Franco

Lorrie Trice

Mr. Jay truly deserves a stellar five-star rating. He demonstrated remarkable understanding of my situation and swiftly addressed my concerns. Recognizing the frustrating delay of over 30 days in receiving my security deposit, he wasted no time in resolving the matter. Initially inclined to give a mere one-star rating, I happily revised it to five stars, all thanks to Jay's exceptional assistance.

Muhammad Saad

I am an out of state investor and Complete Property Service managed a 4 unit for me in Houston.

I had tried several other property management companies and have nothing except horror stories to share. I found CPS online and figured anything would be better than the situation I was in at the time. I spoke with Glenn the owner and he thoroughly explained what I should expect.

I have been with them for four years. Dealing regularly with Manuel their maintenance lead who is beyond professional and has accommodated my several time to meet trade skill professions on a weekend for an emergency service.

My monthly financial reporting was stellar. Every expense was detailed out for me. I love the online service where I can log in at anytime to view my history. Fancy touch!

Having a home in the lower income area of Houston seemed like a nightmare to manage, however Garret ensured minimal vacancies and quick turn around when needed.

I must say I do own property across the US and deal with management companies regularly. Glenn and his team are truly profession and manage my building and tenants well.

Kudos to Complete Property Service for keeping "Old Fashioned Customer Service"